As you well know, clinical
competency is not enough for a successful dental practice. For a truly
outstanding business, you should offer comfortable amenities, a good chair side
manner, and good communication skills. Of course, a friendly, efficient, and
knowledgeable office team is also essential. The ability to assemble and
develop a great office team is one of the marks of good dentist leadership.
As a
dental coach, I see far too many dentists who struggle with their office
teams, hygienists, and assistants. They bemoan their team's inefficiency,
incompetence, or lack of people skills. The truth is that, many times, dentists
themselves bear some responsibility for their problems. Insufficient training,
lack of communication, OET Training in Melbourne or errors during the hiring process
could all be partially to blame. The five steps listed below can help you build
a better team for greater practice growth.
1. Establish Guidelines for Your
Team.
"My
assistant never does her job. She always leaves loose ends for me to finish
up!" "My office manager is so inefficient when it comes to
scheduling. We always wind up over or under booked!" Do these complaints
sound familiar? Yes, your employees could be at fault. On the other hand,
perhaps they simply don't know what it is they are supposed to do. For a
smoothly running practice, it is important to set specific guidelines for each
of your team members. Establish these parameters before you even begin the
hiring process and OET Coaching for Nursesin Melbourne.
That way, you know exactly what you are looking for, and there will be far less
confusion in the office.
2. Be Selective in the Hiring
Process.
Sometimes, your team may not
function smoothly because they are simply not right for the job. It is
important to be cautious and thorough when you are looking for new team
members. In addition to having clearly defined job guidelines, you should work
with a potential new hire for at least a day to make sure your working styles
line up. You should also solicit opinions from existing team members. Do they
think this new individual would be a good fit? Conduct background checks and
contact previous employers before making a final decision.
3. Create a Nurturing Work
Atmosphere.
Once
you've chosen your team, you are largely responsible for their workplace
happiness. Yes, some people will just be negative no matter what you do. For
the most part, however, people want to be happy in their jobs and OET Training in Adelaide. Do everything you can to make the
office a welcoming, inviting place. Establish practices that support a
work-family balance. Make your office a gossip-free environment. Celebrate
personal and practice milestones. Above all, maintain open communication with
your team.
4. Encourage Employee Involvement.
When employees feel like
"dental practice drones," their performances will suffer. Everyone
wants to have creative outlets and means of self-expression. Respect their
individual working styles, as long as they do not interfere with practice
operations. Organize and encourage team participation in community service and
charitable events. Allow your employees a voice when it comes to major
decisions that could greatly affect the practice.
These are just fabulous!
ReplyDeleteThank you!
GREAT WORK DONE ----- INFORMATIVE BLOG NICE POST KEEP POSTING AND UPDATING WITH PERFECT CONTENT
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